Shipping policy
1. Carriers & Delivery Days
We ship via USPS and FedEx.
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USPS: Saturday delivery depends on the service level; Priority Mail typically delivers Saturdays, but check USPS guidelines.
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FedEx: Saturday delivery availability depends on the chosen service (e.g., FedEx Home Delivery delivers on Saturdays). Please refer to FedEx service details.
2. Shipping Cutoff Times
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Monday–Friday: Orders placed before 2 PM EST are shipped same day.
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Saturdays: Orders placed before 11 AM EST are shipped same day.
Orders placed after these cutoff times will be processed the next business day.
3. Delivery Liability
Once a package is marked as Delivered, responsibility transfers to the buyer.
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For FedEx concerns, please contact FedEx directly: FedEx Customer Service.
4. Responsibility Disclaimer
Carriers may experience delays due to weather, natural disasters, or other emergencies that are outside of our control.
Once your order has been shipped, liability for delays, damages, or lost packages shifts to the carrier. We will, however, work with you on a case by case basis to help you resolve any issue.
We are not responsible for extended delivery times caused by such events.
5. Federal Holidays
On federal holidays, neither USPS nor FedEx will ship or deliver. We cannot ship those days.
Next 10 U.S. federal holidays (2025–2026):
| Federal Holiday | Date | USPS | FedEx |
|---|---|---|---|
| Labor Day | Mon, Sep 1, 2025 | Closed | Closed |
| Columbus Day | Mon, Oct 13, 2025 | Closed | Open* |
| Veterans Day | Tue, Nov 11, 2025 | Closed | Open* |
| Thanksgiving Day | Thu, Nov 27, 2025 | Closed | Closed |
| Christmas Day | Thu, Dec 25, 2025 | Closed | Closed |
| New Year's Day (2026) | Wed, Jan 1, 2026 | Closed | Closed |
| Presidents’ Day | Mon, Feb 16, 2026 | Closed | Open* |
| Memorial Day | Mon, May 25, 2026 | Closed | Closed |
| Juneteenth | Fri, Jun 19, 2026 | Closed | Open* |
*FedEx may operate modified service on some federal holidays. Please check the official FedEx service schedule for details.